New Water Connection

Learn how to apply for a new water connection and make payments easily

Application Procedure

  1. Visit SAWASCO offices for arrangements or download the application form
  2. Fill out the application form with accurate details
  3. Assessment is done to ascertain the main connection line from your premises
  4. SAWASCO team will conduct a site inspection
  5. Once approved, you will be guided on payment and installation
  6. Connection completed within 5 working days after payment

Requirements

  • Copy of National ID
  • KRA Pin Certificate
  • Completed New Connection Application Form
  • Proof of property ownership or tenancy agreement
  • Payment of applicable fees (KES 5,000)

Payment Methods

M-Pesa (PayBill)

Business Number: 889910

Account Number: Your Connection Number

Ensure you have your Connection number before making payment

Bank Transfer

Bank: Equity Bank

Account Name: Samburu Water and Sanitation Company Ltd

Account Number: 1100263502267

Reference: Your Connection Number

Water Bowser Services

Reliable water delivery solutions for all needs

Service Capacity

5,000 Litres

Ideal for small businesses and residential use

10,000 Litres

Perfect for larger institutions and construction sites

Service Pricing

5,000 Litres

KES 750 per trip

10,000 Litres

KES 1,500 per trip

Licensing Fees

Water Bowser License

5,000 Litres: KES 3,000/year

10,000 Litres: KES 7,500/year

Water Borehole License

Annual Fee: KES 7,500/year

Note: All licenses are renewed annually. Contact our offices for application procedures and requirements.

Independent Water Operators

Registration and regulation of private water providers in Samburu County

Registration Requirements

Documentation Required:

  • Business registration certificate
  • KRA PIN certificate
  • Public Health Officer certification
  • Water quality test results (monthly)
  • Proof of water source ownership/access
  • Environmental impact assessment
  • Proof of adequate storage facilities
  • Transportation vehicle registration

Operational Requirements:

  • Regular water quality testing (monthly reports)
  • Compliance with WASREB water standards
  • Transparent pricing structure display
  • Proper water handling and storage protocols
  • Environmental compliance certification
  • Regular equipment maintenance records
  • Customer complaint handling mechanism
  • Insurance coverage for operations

Registration Process:

  1. Submit complete application with required documents
  2. Pay registration fee billed annually
  3. Site inspection by SAWASCO officers
  4. Water quality assessment and approval
  5. Issuance of operating license
  6. Regular compliance monitoring (quarterly)
  7. License renewal (annual)

Benefits of Registration:

  • Official recognition as licensed water provider
  • Access to technical support from SAWASCO
  • Inclusion in county water resource management
  • Protection under regulated pricing framework
  • Eligibility for capacity building programs

Note: All independent operators must comply with the Water Act 2016 and Samburu County water services regulations. Operating without a valid license is illegal and subject to penalties.